• Report: #899482

Complaint Review: ProPark America

  • Submitted: Mon, June 18, 2012
  • Updated: Mon, June 18, 2012

  • Reported By: dancer40 — San Pablo California United States of America
ProPark America
One Union Place, Hartford, Connecticut 06103, (860) 527-237 Oakland, California United States of America

ProPark America Expresso Parking Damage to car at airport parking garage and denied claim outright without even talking to me. Oakland, California

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I parked at Expresso Parking lot by the Oakland airport for five days.  When they drove my car up I saw from about 25 feet away what appeared to be a dent.  As I got closer it was clear that someone had dented the rear driver side door -- looked like another car door was slammed into it.  I immediately reported it to the attendant and then spoke to their manager and filed a claim.  I was told someone would contact me within a few days.

I did not hear back and called and emailed two weeks later.  Again I was told someone would contact me shortly.  No response.  I called again another week later and was asked to be patient because they were behind and would replay as soon as possible.  Then I got a letter denying any responsibility for the dent and saying that I needed to use my own collision or comprehensive insurance coverage. 

This report was posted on Ripoff Report on 06/18/2012 08:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/ProPark-America/Oakland-California-/ProPark-America-Expresso-Parking-Damage-to-car-at-airport-parking-garage-and-denied-claim-899482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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