• Report: #1002986

Complaint Review: property room

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  • Submitted: Thu, January 24, 2013
  • Updated: Fri, January 25, 2013

  • Reported By: alex reynoso — norwalk California United States of America
property room
14331 e. don julian road industry, California United States of America

property room i would like to file a complant against Propertyroom!They sold me fake gold,wrong weight,and broken! wrong descriptive 23.9 grams actual weight 15.3 !fake gold chain!! industry, California

*UPDATE Employee: Property Room Can Help

*General Comment: Need Details

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I would like to file complant !They sold me gold chain wrong weight  !fake gold chain!

This report was posted on Ripoff Report on 01/24/2013 09:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/property-room/industry-California-91746/property-room-i-would-like-to-file-a-complant-against-PropertyroomThey-sold-me-fake-gold-1002986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Property Room Can Help

AUTHOR: Property Room - (United States of America)

Alex,

Please be reassured that Property Room takes the satisfaction of our customers extremely seriously, and we do everything in out power to verify the authenticity of every single one of our auctions. However, we are human, and something may occasionally slip by.

Have you contacted Customer Support with your concern? If you contact us at CustomerSupport@PropertyRoom.com and explain what the situation is with the gold chain that you won on our site, that one of our experienced Customer Support Reps will be able to help resolve this for you. Generally, once we can verify that the item isn't authentic, or that what you bid on was not listed accurately, we will return your item for a full refund.

Best,
Brad
PropertyRoom.com
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#2 General Comment

Need Details

AUTHOR: Manser - (United States of America)

We are watching and like to help.  But, when you don't put a name, telephone, address, proper website and email we can't help you.
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