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Report: #709779

Complaint Review: Protection One - Riverside California

  • Submitted:
  • Updated:
  • Reported By: dkn — Rancho Cucamonga California United States of America
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  • Protection One 525 Technology Court Riverside, California United States of America

Protection One PROCTECTION ONE BAIT AND SWITCH Riverside, California

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I had Protection One come out to my house to look at my existing security system and let me know if their service would work on my existing system.  They come out and tell yes, no problem our service can work on your system, so i sign up.  Months later I have an issue with my alarm and I call Protection One.  At that time I am informed that they are NOT monitoring my house because, yes you guessed it, their system does not work with my existing security system and that I would have to pay $2,000 to get it upgraded.  

I explain that I was told by the salesman that it would work, but this falls on deaf ears.  So i cancel, but they tell me if I cancel I have to pay a cancellation fee of around $450 for a service they are not providing that I was lied to about in the first place.  Their clear goal is to say whatever it is necessary to get you to sign up because once you sign up they use the credit bureaus as their thugs to get you to pay for their lies and false promises.

DO NOT use this company! 

This report was posted on Ripoff Report on 03/24/2011 01:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/protection-one/riverside-california-92507/protection-one-proctection-one-bait-and-switch-riverside-california-709779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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