- Report: #37341
Report - Rebuttal - Arbitrate
Complaint Review: provell
provellpo box 1069 junction city ks 66441-1069 junction city, Kansas U.S.A.
provell they "entered a membership for $89.98" for "magazines subscription, on my CITGO gas card. I DID NOT ORDER ANYTHING, I DID NOT RECEIVE ANYTHING WANT MONEY BACK! ripoff business from hell junction city Kansas
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AND IF i did not want to renew it, i had to call 1-800-583-7697 for "non-renewal".! I NEVER ORDERED IT IN THE PAST. I DO NOT WANT IT CHARGED TO ME NOW. I DO NOT KNOW WHAT IT IS.
I NEVER ORDERED OR RECEIVED ANYTHING. AND MOST OF ALL, I WANT MY MONEY CHARGED TO MY citgo card last year - returned to me.
When I called the 1-800 number to tell them I DID NOT WANT ANY MEMBERSHIP, i ASKED A BOY NAMED "jOSEPH" WHO ANSWERED THE PHONE, WHAT THIS WAS ALL ABOUT. hE SAID THAT $89.98 WAS ADDED TO MY CREDIT CARD LAST YEAR, AND HE SAID THAT SOMEONE MUST HAVE AUTHORIZED IT, BECAUSE THE CHARGES WERE ON THERE.
HE ALSO SAD THAT IF I DID NOT WANT IT TO GO BACK ON FOR ANOTHER YEAR, I HAD TO TELL HIM! When I asked for a "supervisor" he said there were none. When I asked for the company telephone number, he said "I am not allowed to give that to you".
When I asked for the company "E-mail" address, he said "I can't give it to you". All I can give you is their FAX number "785-761-3701". Somehow, last year, $89.98 was added to my credit card without my knowledge, approval, or anything. This is TERRIBLE.
Forest Park, Illinois
This report was posted on Ripoff Report on 12/05/2002 07:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/provell/junction-city-Kansas-66441-1069/provell-they-entered-a-membership-for-8998-for-magazines-subscription-on-my-CITGO-ga-37341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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