Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1299983

Complaint Review: PSA/DNA - Internet

  • Submitted:
  • Updated:
  • Reported By: Tony — Laguna Niguel California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • PSA/DNA Internet USA

PSA/DNA Autograph authenticated but it was fake. They call themselves experts but failed. Very poor. Newport Beach Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

PSA/DNA is supposedly the top autograph authenticators in the world. For years I have had what I thought was a Marilyn Monroe picture signed by her. I needed cash so I checked on line and they were selling for 10K to 40K each. So I started to wonder if it was authentic. So a dealer told me to send it to PSA/DNA for authentication and if it was real they would buy it wholesale for $9500. PSA/DNA claimed to use microscopes and high frequency lights and many other high tech equipment in their facilities.  

So, I paid the fee of $506 and sent it in for authentication. The contacted me and told me it was real. They gave it an online verification number of AA02766. psacard.com/cert/aa02766/

So I went on EBay and sold the item for $10,200 dollars which was a quick sale as I needed the money. In fact, buyers were contacting me directly asking me to take it off of EBay to sell it directly. I didn't want to do anything unethical so I kept it on EBay for the short bidding period. I needed to pay some bills. 

When the money arrived I paid my bills and shipped the item. The buyer, an autograph dealer received the item and called me very angry. He said the item was a facsimile of the real item. He wanted his money back. I was in shock. I had spent the money and could not return it. EBay did however return the money to the buyer and he sent the picture back to me. 

When I called PSA/DNA they said it is virtually impossible for them to make a mistake especially if it was a facsimile. They told me if they made that kind of mistake they would pay my damages and refund the $10,200 to the buyer. 

I sent it to PSA/DNA and they said they would look at it again. It was supposed to take 7 days. For almost two months I didn't receive any returned calls. Then, I got a call saying they were sorry but the item was a facsimile and not a real signature. They offered to give me my initial fee back and a $1500 dollar credit on future authentications. 

EBay and Pay Pal have now shut me down, canceled my business with them and are suing me for the refund. I am in collections and now my credit is being ruined. PSA/DNA still refuses to pay the damages required to make me whole. I would suggest you do not use this company if you want a real expert try anywhere else. These guys are really incompetent. 

This report was posted on Ripoff Report on 04/15/2016 03:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/psadna/internet/psadna-autograph-authenticated-but-it-was-fake-they-call-themselves-experts-but-failed-1299983. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now