- Report: #1136743
Report - Rebuttal - Arbitrate
Complaint Review: Public Auto Sales
Public Auto Sales925 S Buckner lvd Dallas, Texas USA
Public Auto Sales Deals & Wheels Unethical and Illgal business practices Dallas Texas
*Author of original report: More info.
*General Comment: I have to clear something up
*Consumer Comment: Here's a little more brief version of your report..
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These guys are crooks. They sold me a car that won't pass inspection and won't take responsibility. They botched some wiring repairs that are now fire hazards. They claim to report good credit monthly, but only report regularly if you are behind. I got 15 days behind on my payments and they illegally charged my bank account to get their money and called me a "deadbeat".
I lost my job and contacted them immediately, long before I ever fell behind on my payments. They said it would be fine as long as I stayed in contact, made regular payments and didn't get more than one payment behind. I kept my end of this and every other payment arrangement I ever made with them.
Four weeks ago, I attempted to make one payment and they charged me for two without my consent. They voided the transaction after over an hour of argument about the legality of what they had done, but refused to take another one for three days and told me I would owe a late fee on that date.
Two days ago, I attempted to make a payment and they refused to accept it. I owed a past due balance and one more payment that was not yet late. They refused to take anything less than the full amount of both payments plus a late fee that I don't owe, caled me a "deadbeat" and threatened to repo my car if I didn't pay up. I told "Mario" that I simply couldn't afford the amount. I reminded him that I was paying an amount that would make my account current to that date and he said "I don't care." I tried explaining to him that it was the first of the month and rent was due and I simply didn't have enough to pay more than the amount I had arranged to pay them 2 weeks prior. He said (and I quote DIRECTLY!) "You need to tell your landlord the rent is gonna' be late so you can pay me or we are coming to get the car." A little later in the conversation he said "It's not my fault you are a deadbeat and can't afford to pay your bills."
They have been calling and harrassing the people I used as personal references when I bought the car. They ask them to "update your address for our records" and become hostile if they refuse. They even told one of my references that they were driving by her house on a regular basis and wanted her to call them the next time I was there. One can imagine how creepy that was for her. She is my ex-girlfriend and we had not spoken in close to 2 years until this happened. She told them as much and asked them to take her name off their call list, but they kept calling. Another of my references got tired of their beligerence and hung up. They called back repeatedly for several minutes, hanging up as soon as it went to voicemail and quickly hitting the redial button.
These people are unethical and immoral and there is much, much more, but the full story is far too long to type here including at least 2 seperate actions that I believe could be prosecuted as fraud in a criminal court. If a lawyer were looking to start a class action suit, there are dozens of disgruntled customers that have posted reviews on the web. I have been afraid to do so to this point because I hear that they will illegally repo your car if you do. However, when Mario called me a "deabeat" (which is a violation of FEDERAL LAW!!!) that was the last straw. I would love to sue them for everything they are worth, but can't afford an attorney. If anyone reads this and would like to take my case pro bono or on contingency, please get in contact with me. I believe this site will facilitate that process,
This report was posted on Ripoff Report on 04/06/2014 12:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Public-Auto-Sales/Dallas-Texas-75217/Public-Auto-Sales-Deals-Wheels-Unethical-and-Illgal-business-practices-Dallas-Texas-1136743. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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