- Report: #1045732
Report - Rebuttal - Arbitrate
Complaint Review: Public Partnerships, LLC
Public Partnerships, LLCPO Box 1108, Wilkes Barre, Pennsylvania United States of America
Public Partnerships, LLC (aka) PPL Stonewall Wilkes Barre, Pennsylvania
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My Problem is that whenever there is a problem or a question now, trying to have it resolved can be like yelling into an empty room. When you call you will be waiting for an answer that never comes. ( I was on hold for almost an hour, was asked to please wait by an automated voice, someone would be with me, no one ever answered. I tried to e-mail them at firstname.lastname@example.org, my experience was that I was told that the e-mail had been sent successfully, only to have my message forwarded back to my own address and never answered. It seems that this Company has done everything that it can to be as difficult to communicate with as possible and I don't think that ANYONE believes that's the proper way to do business. Especially when you are in the sensitive position of handling paychecks.
In their favor, I have learned how to work the website that handles timesheets, but it was through trial and error, not because there was any human intervention. And if I should have a problem, then what? The SECURE e-mail I was eventually given didn't work the last time I tried it. Overall it's too much frustration to put up with from someone that's handling your money.
This report was posted on Ripoff Report on 04/24/2013 01:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Public-Partnerships-LLC/Wilkes-Barre-Pennsylvania-18773-1108/Public-Partnerships-LLC-aka-PPL-Stonewall-Wilkes-Barre-Pennsylvania-1045732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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