- Report: #598375
Report - Rebuttal - Arbitrate
Complaint Review: Publishers Clearing House
Publishers Clearing House101Winners Circle Port Washington, New York United States of America
Publishers Clearing House Company Sending Invoice for Merchandise Never Ordered! Port Washington, New York
*Author of original report: Spoke with PCH customer rep on phone today
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I received an email stating that I had placed an order for a magazine "Thomas and Friends," from Publishers Clearing House and would be receiving an invoice in about two weeks.
I called PCH and told them I had NEVER ordered anything from them. The customer service representative said he didn't show any order for me and that I should call my local police and report this as it was probably a scam.
I called the police and they came to my home and said there was nothing they could do at this point but I was right to call them.
Today, about two weeks since that conversation, I received the invoice for $15.99. I tried to call PCH again but could not contact a human being. The invoice "looks" legitimate and gives the company's address and told free phone number that checks out with the same information given online.
I have read complaints exactly like mine in which the same situation existed from Publishers Clearing House.
I conclude that there is no "outside source" scamming people but that the scam/fraud is coming from within Publishers Clearing House.
I will not pay for any merchandise I did not order but I am concerned that by not doing so I will have a problem with the credit bureaus.
The invoice gives detailed instructions for returning items for proper processing. Since this is a magazine that they will send to me, just marking "return to sender" may not meet their requirements but I am NOT going to pay additional postage to package and remail the item to them.
This report was posted on Ripoff Report on 04/29/2010 07:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Publishers-Clearing-House/Port-Washington-New-York-11050/Publishers-Clearing-House-Company-Sending-Invoice-for-Merchandise-Never-Ordered-Port-Was-598375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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