• Report: #1045559

Complaint Review: publishers service office

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  • Submitted: Tue, April 23, 2013
  • Updated: Thu, April 25, 2013

  • Reported By: Tammy — Ruidoso downs New Mexico
publishers service office
244 5th ave suite B-245 new york city, New York United States of America

publishers service office Jimmy Smith Jummy smith called about my husbands Playboy subscription when I asked for a phone number, he gave me my phone number backwards i told him I will be reporting him to the Ftc new york city, New York

*UPDATE Employee: response

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I was contacted by phone by a Jimmy Smith from publishers service office about my husbands playboy subscription. I asked where he was located he said New York city, I asked for a phone number he gave me a number I wrote it down Then I informed him that my husband just renewed it and that I knew that he does not work for Playboy and that I m trying to figure out how they got our information He then laughed and told me to look at the number and read it backwards, It was my Phone number. I told him that I will be reporting him to the FTC he said "ok" and hung up I have been getting  a lot of phone calls from all over the country trying to renew our playboy subscription usually the number is blocked I will continue to document these calls and try to get as much information as I can  and report them. We are on a no call list and these calls are very annoying

This report was posted on Ripoff Report on 04/23/2013 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/publishers-service-office/new-york-city-New-York-10001/publishers-service-office-Jimmy-Smith-Jummy-smith-called-about-my-husbands-Playboy-subscri-1045559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

response

AUTHOR: Dexter McGee - ()

Valued Customer

We deeply apologize for the disrespectful way our representative Jimmy Smith Jr treated you. We take our business very seriously, and we take severe action when dealing with matters like this. We assure you, neither Jimmy nor any of our Reps will contact you in the future, you have been removed from our contact list, and will not be hearing from us. As a loyal subscriber to the magazine, you deserve to be treated as such. Moving forward, we hope you can one day forgive us, and we hope this senseless joke doesn't effect your subscription to the magazine.

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