- Report: #727039
Report - Rebuttal - Arbitrate
Complaint Review: publix supermarket
publix supermarket3900 66th street & 38th ave north st.petersburg, Florida United States of America
publix supermarket blatant disrespect st.petersburg, Florida
To whom it may concern;
I am disabled and receive social security .
on may 06,2011 at 9:40pm i went to the deli department in the Publix
market on 66th street and 38th ave in st. petersburg florida and
requested 1/4 rotisserie chicken breast and wing, the deli rep. put the
chicken on the counter came back to me and asked "why don't you buy
the whole chicken" i informed her that i don't eat the leg of any
animal ie. the chicken leg and if i did buy it it would be a waste of my
money since i would throw it away so why should i waste food since publix
sells the rotisserie chicken breast and wing? in addition its my money
and i'll do as i please. three minutes have passed and i still have not
received what i requested, a second deli rep. comes over and tells
me the deli rep is only trying to help , i tell her i appreciate all the
help and i still want the rotisserie breast and wing only, keep in mind
ten minutes have passed i have not received my order and the store is
almost empty , i looked around to the deli rep. who was suppose to be
preparing my order and noticed that she hasn't prepared my order. i asked
where is my order.and again she offers me the whole chicken, again
i request the rotisserie breast and wing,by this time a third deli rep.
approaches me and asked if there is a problem , i tell her i'm the only
one at the counter and after 15 minutes these employees are telling me
how they think i should spend my money and grocery shop. i informed them that
i would speak to the store manager , i went to the check out area and
requested the store manager and some woman told me she was the
store manager, i explained to her in detail what had transpired in the
deli department and that i was totally disrespected and still my order
was not done; by the time i had finished talking to her my order was
ready,i return to the check out and purchased the other two items that i
had and decided not to buy the chicken out concern for my health in other
words, i did not trust the conduct of the deli rep who handled the
chicken. enclosed is the receipt of purchase with the time i was checked
out. in ending
i personally would not wish anyone one disabled or not, to be treated in
such a manner or to be badgered into buying something as i was regardless of whatever. i choose to remain
anonymous in order to avoid any further problems and or retaliation in the future. i will
follow this up with a phone call to publix corporate office.
This report was posted on Ripoff Report on 05/08/2011 02:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/publix-supermarket/stpetersburg-Florida-33709/publix-supermarket-blatant-disrespect-stpetersburg-Florida-727039. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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