- Report: #1128200
Report - Rebuttal - Arbitrate
Complaint Review: Pure Vitamins
Pure VitaminsP.O. Box 10491 Canoga Park, California USA
Pure Vitamins PureGC60,Pure Gacinia Cambogia "Free Bottle" cost $80+ Canoga Park California
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As written about several times by other ROR members, this company offers a FREE BOTTLE of the weight-loss supplement Garcinia Cambogia Extract. It turns out that, you pay $5.95 for shipping; the bottle is free FOR 14 DAYS. Then they charge you $80. When I called to send the bottle back, the rep (non-native English speaker) informed me that you only have a 14-day window to get a refund. Since the bottle is a 30-day supply, how is that a free bottle by any definition? I cancelled my "subscritption" to any further shipments (they bill you the $80 for a new bottle every 30 days unless you call & cancel).
Bt the way: GNC and other suppliers sell the same stuff for around $25, so their claim that they have a "lowest price guarantee" is BS.
Plus. although it was hailed as a miracle on the Dr. Oz show (true! I watched the episode!) the stuff doesn't work. In fact, I've gained 6 lbs.
So, even with the fine print considered, you do not get a "Free Bottle" in any sense. Since a bottle is presumed to be a full 30-day supply, you only get 13 days of it for free, so that's less than 1/2 a bottle. You can get a free 13-day supply, PRESUMING that they give you an address to return the bottle to! Since the only address is a P.O. Box, you can't even return the bottle after less than 13 days, b/c P.O. Boxes can't accept packages!
I believe, in most US states, the consumer is given a mandatory 30-day guarantee. If the product is defective, you are entitled to credit or cash back. I am goin to send this info. to the Mass. Cosumer Affairs Dept. as well as posting this here.
This report was posted on Ripoff Report on 03/04/2014 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Pure-Vitamins/Canoga-Park-California-91309/Pure-Vitamins-PureGC60Pure-Gacinia-Cambogia-Free-Bottle-cost-80-Canoga-Park-Californ-1128200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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