- Report: #1061529
Report - Rebuttal - Arbitrate
Complaint Review: purebulk.com
purebulk.com1640 Austin Road Roseburg, Oregon USA
purebulk.com Purebulk inc $95.00 dollar order and there was no reason to refuse the first order the credit card auto-processed successfully and was denied put on hold and cancelled and to top it off no refund was issued to the first credit card order, ordered with a second credit card...same thing happened as before they were quick to FALSELY refund my second order to no avail over $200.00 dollars spent refused orders and no refund...THEY STOLE MY MONEY, NEVER BUY FROM THIS COMPANY IF YOU VALUE YOUR HARD EARNED MONEY. Roseburg Oregon
*Author of original report: jgjgy
*Author of original report: sorry my mistake
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This company has taken me for a ride, first of all i ordered supplements totaling 95.00 dollars and the order was put on hold and refused then cancelled when the card obviously worked fine. the so called support team could not give me a reason for the denial then told me that the credit card was refunded WHEN CLEARLY IT WAS NOT, even a week later i have $95.00 dollars missing from my credit card.
Before i knew my card's account was not refunded (i took her word for it), i went and purchased a $100.00 dollar gift card to use online and it auto-processed fine and thought the order was on its way. I later came to find out that in the same fashion my order was put on hold and falsely refunded AGAIN (which of course it was not), i am still in dispute with these people and they are slyly rude to me on the phone and beat around the bush when they are asked why this has happened...answers such as...you can try to reorder, i am sorry blah blah blah whatever... i will have my lawyer handle this matter with the upmost urgency and i warn everone who considers this company for their source of supplements to beware...you could get screwed just like i did.
This report was posted on Ripoff Report on 06/23/2013 11:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/purebulkcom/Roseburg-Oregon-97471/purebulkcom-Purebulk-inc-9500-dollar-order-and-there-was-no-reason-to-refuse-the-first-1061529. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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