- Report: #1056039
Report - Rebuttal - Arbitrate
Complaint Review: purehealth100
purehealth100 Shopping cart checkout tried to scam mne for $15.00 USD more than what I ordered then did not respond to contact Internet
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Purehealth100.com was recommended to me for a great place to purchase effective Green Coffee bean and Red raspberry Ketones. I ordered a small (30 pills) Green Coffee Bean for $9.99 and a large Raspberry ketone for $19.99.
My Subtotal came to $44.98, so i reviewed my cart and there was showing 1 of each oitem at the above described price. I thought maybe they were including S&H so I added my location and got the S&H estimate. It said it would cost $6.00 to UPS these to me, bringing my total to $55.98!!!
I tried to call their phone number and got no answer, even though it was business hours, they also had a "Chat Now!" feature, which i used to ask why I was being charged $15.00 more since my cart was accurate. After having input my location my subtotal changed to $29.98 (as it should have been) and the S&H appeared as $6.00. That is $35.98 but at the bottom my total was STILL saying $55.98. No one would answer me at all. I tried forever (Well over an hour) to get someone to answer, and this is during business hours. I told them i was going to give them a poor review and go buy this stuff at my local health food store where it is only $4.00 more than ordering online.
Their customer service sucks and they obviously have some type of error or scam going with their checkout system! This was ridiculous & i am grateful i gave them no CC info beforehand! Don't deal w/ them unless you want charged extra for nothing!
This report was posted on Ripoff Report on 06/03/2013 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/purehealth100/internet/purehealth100-Shopping-cart-checkout-tried-to-scam-mne-for-1500-USD-more-than-what-I-or-1056039. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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