- Report: #1074304
Report - Rebuttal - Arbitrate
Complaint Review: purifyre.com
purifyre.com, Select State/Province USA
purifyre.com green coffeebean Purchased a free trail with free shipping. They billed me 91.56 after couple of days. n/a
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I purchased a trial pack of Green Coffee bean which I just have to pay the shipping of $5.95.then after receiving their product, they've billed my credit card with $91.56. They said I failed to cancel my trial period.First customer service agent was nasty who told me that I can only get my refund back if I return the product.So she emailed me RMA# but no Shipping address which made me call them back again. The second customer service agent was not so rude but tried to compromise and offered me a $70 refund so I dont have to return the product.So I said oh ok but I still need your address to be able to ship the item so I can have my FULL refund, and he asked to give him a second and he disappeared.
This report was posted on Ripoff Report on 08/08/2013 05:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/purifyrecom/Select-StateProvince/purifyrecom-green-coffeebean-Purchased-a-free-trail-with-free-shipping-They-billed-me-9-1074304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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