- Report: #1062323
Report - Rebuttal - Arbitrate
Complaint Review: Quake Kare, Inc.
Quake Kare, Inc.11969 Challenger ourt Moorpark, California USA
Quake Kare, Inc. Expiration Dates Moorpark, California
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I ordered replacement supplies for emergency kits for our vehicles. Quake Kare products are advertised as having a 5 year shelf life. The water I ordered was a year old and expires in 4 years, not 5.
I e-mailed Quake Kare and and received no reply. I called Quake Kare and representative said that the water has a 5 year shelf life from the day it is packaged. Doesn't do the consumer any good to have the water sit on the warehouse shelf for a year before shipping it to the consumer. Owner Sherry was supposed to call me regarding this issue. Never heard from her.
Also a light stick was missing from my order and not replaced either.
I would not recommend ordering any products from this company with such poor quality control and poor customer service.
This report was posted on Ripoff Report on 06/26/2013 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Quake-Kare-Inc/Moorpark-California-93021/Quake-Kare-Inc-Expiration-Dates-Moorpark-California-1062323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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