• Report: #952489

Complaint Review: quality auto sound

  • Submitted: Mon, October 08, 2012
  • Updated: Wed, October 10, 2012

  • Reported By: trenda — lakewood Colorado United States of America
quality auto sound
8402 w colfax ave lakewood, Colorado United States of America
  • Phone: 3032322570
  • Web:
  • Category: Stereos

quality auto sound told me that i would get a refund.....no work done... they lied lakewood , Colorado

*Author of original report: update/spoke with manager

*Author of original report: quality auto sound

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I went here to see if they had  a stereo that would work with my dvd player. I was informed by ronnie that the tech would need to look at it. i found a stereo that was withen my price range. he told me that they could look at it that same day. I asked him if they would call me once they knew if it would work with my dvd player or not and if it was not going to work would i get a refund. I was told yes on both .

I recieved a call about 10 mins later saying that it was not going to work so i told ronnie not to do any work and i would come get my car. I then came right back and got my car. I asked ronnie how long before my money would be back on my card. i was told by monday. I never recieved my money and when i called back there, ronnie played stupid like he never told me this. i asked for a corporate number and he told me to go online. I will never do any business here again

This report was posted on Ripoff Report on 10/08/2012 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/quality-auto-sound/lakewood-Colorado-80215/quality-auto-sound-told-me-that-i-would-get-a-refundno-work-done-they-lied-lakew-952489. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

update/spoke with manager

AUTHOR: trenda - (USA)

i recieved a call from the manager ernie. very nice guy, he reseached this for me and this has been resolved.
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#2 Author of original report

quality auto sound

AUTHOR: trenda - (United States of America)

the manage has contacted me and this has been resolved to my satisfaction.
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