• Report: #1090440

Complaint Review: Quantam Lead Solutions

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  • Submitted: Tue, October 08, 2013
  • Updated: Tue, October 08, 2013

  • Reported By: Got Screwed Don't Let It Be You — Allentown Pennsylvania
Quantam Lead Solutions
43430 Florida Ave. Hemet, California USA

Quantam Lead Solutions qleadsolutions.com BUYER BEWARE Hemet California

*Author of original report: COMPANY STANDS BEHIND THERE CONSUMER

*Author of original report: YOU DECIDE

*REBUTTAL Owner of company: Here's the facts, then decide who the liar is

*Author of original report: OWNER IS A LIAR

*REBUTTAL Owner of company: Screwed up his own order, then cried about it...

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Beware of Quantam Lead Solutions. I ordered leads for an insurance company in a specific area, the man I talked to told me they are within a 20 mile radius. Not only were they outside the twenty mile radius, they were in another state. I asked to cancel the lead order and he agreed, but then he stated I would have to pay for a database which was not in the contract and also pay for the out of state lead. At that time I told him I would not pay for that and that I would pay for the two leads or you can refund the entire amount. He the threatened me with ruining my credit if I did not take his offer, so everyone BEWARE OF QUANTAM LEAD SOLUTIONS.


This report was posted on Ripoff Report on 10/08/2013 01:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Quantam-Lead-Solutions/Hemet-California-92544/Quantam-Lead-Solutions-qleadsolutionscom-BUYER-BEWARE-Hemet-California-1090440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 Author of original report

COMPANY STANDS BEHIND THERE CONSUMER

AUTHOR: Got Screwed Don't Let It Be You - ()

 I need to set the record straight, these whole thing turns out to be a miscommunication on my part. Mr. Fitzgerald did in fact over me a refund and I misunderstood the amount. Further more Mr. Fitzgerald and Quantam Lead Solutions was still willing to work with me after me posting thse reports. Although I tried to take the report down, ripoff report will not let you, with that I would like to let you know QUANTAM LEAD SOLUTIONS and Mr. Fitzgerald are a great company to work with.

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#2 Author of original report

YOU DECIDE

AUTHOR: Got Screwed Don't Let It Be You - ()

Whomever you believe makes no difference to me, I am just out to warn everyone. Just the fact that Mr. Fitzgerald threatened me with ruining my credit if I did not take is offer says alot about what kind of person and company you will have to deal with. I was willing to pay for the laeds and data cost that was discussed on the phone, until he changed the total in the email and that my freind is unprofessional and a scam artist.

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#3 REBUTTAL Owner of company

Here's the facts, then decide who the liar is

AUTHOR: JavaJnky - ()

Here is the zip code Mark ordered data from: 18109

Here are the zip codes of the leads he received: 08865,18073, 18080

Here's a website that will check the distances for you:  http://www.zip-codes.com/distance_calculator.asp

All fall within the 20 miles he requested.  Who's lying here?

The price he was told on the phone was $0.02 per name for data costs.  I discounted it further to $0.01 per name.  Came to $40 and he's crying and making this big case out of it because it wasn't $20. 

The liar here is Mark Bruno.  Sellers should beware.  He is petty and small and just looking for a free lunch.

I'm sure he'll rebutt this and come up wih some other lie as to why he's the victom here.  I've spent enough time on this little man.  We stand behind our products and so do our many many repeat customers.  This guy is just sad and bitter. 

So this is our last rebuttal to Mark.

Best Regards,
John W. Fitzgerald
Quantum Lead Solutions

 

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#4 Author of original report

OWNER IS A LIAR

AUTHOR: Got Screwed Don't Let It Be You - ()

 First off my order was not screwed up. They did not stay in the radius as discussed with Mr. Fitzgerald on the phone. Second Mr. Fitzgerald told me the data costs would be $20.00 ( which by the way are not in the contract, you pay per lead) plus the leads to cancel, I agreed to charging me the $20.00 plus the two leads that were in my state. Awhile later I get a email stating he did the math wrong and was no charging me $40.00 for the data plus the two leads and the one in another state. The company does not do what they say there are going to do so please BEWARE.

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#5 REBUTTAL Owner of company

Screwed up his own order, then cried about it...

AUTHOR: JavaJnky - ()

Mark Bruno here ordered sales leads from us.  We used the zip code that HE provided to order data and generate these leads.  He apparently entered the wrong zip code for his own order then got mad when we would not give him a full refund.  We had already purchased the data and produced 3 leads on his behalf.  He stated if we did not give him a full refund he would simply dispute his purchase with PayPal.  We refunded him for all leads not received minus the cost of the data, which we discounted to our actual cost, and the leads we created for him.  It's a completely fair offer.  We were out money on his behalf and we had processed the order exactly as he had submitted it.  That he submitted the wrong area is his responsiblity.  We also informed him that if he did reverse the charges from PayPal we would send him to collections per the contract on our order page.  His exact response:  

"Not only will I request the full refund I will  write reviews and blogs about your company, GOOD LUCK. Ask yourself if the bad publicity is worth the $30.00, I already have awful credit ,it’s not going to hurt me."

Today he did dispute the full amount with PayPal, and yes, we will send him to collections and I guess make his credit even worse.  Not that he cares as you can see.  

We offer a great product and have many positive reviews on the Insurance Forums.  Feel free to check us out.  As for Mr. Mark Bruno...  You simply can't make everyone happy.  

Best Regards,

John W. Fitzgerald
President
Quantum Lead Solutions

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