- Report: #1066474
Report - Rebuttal - Arbitrate
Complaint Review: quibids.com
quibids.com quibids not only not ship my gift cards but also restricted my account ...not fair!!!! Internet Oklahoma
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I cannot believe I am reporting quibids. I had been with quibids since 2011 and had spent so much money with them. The site is more of a gambling site than a normail auction site.
They have this thing calls gameplays auctions which you can win bids playing their games and It is very addicting. Playters would spend hundreds of bids just to win one of this game play auctions and some players would be willing to go all the way to get it. They ususally delivered the items I won on time very quickly....so everything was great I had fun on their site...and only one time they failed to deliver as promised on their end, so I contacted customer support what was going on with my order(it was for a $15 and $25 dollars walmart gift cards) I was told to wait for emails within two days...and two days passed I did not received anything from them...so I contacted again and was also told the same thing...and nothing in my email from quibids. I was very upset at the customer service level they provided me when I had problems. So I told them I am also an ebay seller and occasionally I will sell my unwanted gift cards..they immediately suspended my account. This is just so wrong. First of all you don't treat your customers like that--by suspended their account because you failed to deliver items as promised. Whatever I do with my wins is none of their business as far as I am concerned.
Secondly I am sure I am not the only one on the site selling my unwanted gift cards. When I told the customer support about I was not the only one selling their unwanted stuff from quibids I had a sense that I was being treated like a criminal just committed a serious crime or something. Here is what I was told"If we caught them selling , we will closed their accounts just like we closed you" and "we can do whatever we want to your account as our discretion" I could not believe how low they make their customer feels. They made me feel like I am second class and being discriminated. It is not like I beg them for money .....I paid them to participate their auctions with my hard-earn working money. Be warn people, DON'T DO BUSINESS WITH QUIBIDS, they will treat you well when you don't have issue with them, but once problems arrive, they don't care about you.
As I wrote this complaint, I still have not receive my $40.00 gift cards.
A very unhappy ex-quibids customer,
This report was posted on Ripoff Report on 07/12/2013 10:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/quibidscom/Internet-Oklahoma/quibidscom-quibids-not-only-not-ship-my-gift-cards-but-also-restricted-my-account-not-1066474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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