• Report: #1069763

Complaint Review: Quicken Loans

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  • Submitted: Wed, July 24, 2013
  • Updated: Wed, July 24, 2013

  • Reported By: Keith — Shreveport Louisiana
Quicken Loans
1050 Woodward Ave Detroit, Michigan USA

Quicken Loans Philip Ferber Took our good faith (Up Front Money money) and renegged on the loan Detroit Michigan

*Author of original report: Quicken Loans Good Faith Payment

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Quicken Loans took our up-front-money ($500.00)after telling us our loan was approved. We were up front with Quicken in what we needed the money for (Home improvements) (because they asked)They called the money GOOD FAITH PAYMENT Mr Ferber said we would and at any time could get the money back up until 3 days before closing Per Mr. Philip Ferber at Quicken.

Well to our shock there was to be no closing. They, "Quicken", reneged on the deal after the appraisal was done using our good faith money. Quicken used the vague excuse "Information unverifiable".  What information was unverifiable?  Everything we told them and gave them was verifiable.

We are just sick to our stomach that they think they should have the right to take our money and run.


This report was posted on Ripoff Report on 07/24/2013 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Quicken-Loans/Detroit-Michigan-48226/Quicken-Loans-Philip-Ferber-Took-our-good-faith-Up-Front-Money-money-and-renegged-on-th-1069763. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 Author of original report

Quicken Loans Good Faith Payment

AUTHOR: Keith - ()

  Up Date:

Quicken Loans along with their Rep. Mr. Philip Ferber has returned the good faith payment of $500.00 back to us and they have apologized for all the (miscommunication) that took place.

 At this point I consider this matter closed. And i thank them for the prompt action in this matter.

 

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