- Report: #1096961
Report - Rebuttal - Arbitrate
Complaint Review: RAC Acceptance
RAC Acceptance2451 south Randall Road Algonquin, Illinois USA
RAC Acceptance Rent-A-Center Liars, and carpet baggars ! Algonquin Illinois
*Consumer Comment: After all if he knows the total cost and apparently how many payments it would be fairly simple to figure out the breakdown.
*Consumer Comment: Follow-up Response
*Consumer Comment: Similar Problem
*Consumer Comment: Well it is after Friday
*Consumer Comment: Researched and Called.
*Author of original report: Rip offs
*Author of original report: Nothings Wrong with this report
*Consumer Comment: There are a few things missing..
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I have always been on my game when making purchses. I believe I work hard for my money and I want What I paid out. In April I went to Ashley Furiniture to purchase a reycliner for a late Birthday gift for my husband. I saw they had a buy one get one sale. While waiting at the counter I was approached by RAC. We talked for a few mintues and I asked him to cut to the chase.
I wanted to know if buying from RAC was just like buying from ASHLEY! he stated " yes" nothing is different. So I thought wow, What a great way to get what I want and be able to take the hubby out for a belated birthday dinner. All the time I keep asking are you sure this is not " Rent-A Center Rental" No, No, was his response.
I made a sign up payment of $160.00 which included deleivery. The chairs were buy one get one free for $399.00 ( 400). So we got the chairs I make two payment and I want to pay them off.
I WAS IN SHOCK! the payment never moved only by a few dollars of course I called everyone including corprate which it took four days to finally talk to someone. Only to find out! Yes! Renta-A-Center had got me. Okay I was fine with it. Now, I have made three payments of $125.00 per month three days ago I go to the store...
Just two weeka ago I was told on a tuesday may Job would be closed on Friday. I fax over all the information. I get to the store and deceide to just pay it off. Only to find out my payment is still $398.67!!!!!. I demanded to know how. I was given a print out and according to the print out my payment should be down to $200 by now.
I could go on about the extra insurance incase I lost my job, which now they want me to jump through whoops to prove. I could talk about how thier instore employees have no clue of whats going on.
I missed my last payment, thinking the insurance I purchased would help cover nope! So come tomorrow morning I'll be on the phone, and emailing any one who will list. From the Better Business, RAC Corporate, to the local media. RAC You gotta stop this really.
Before,you make a cmmitt about not have good credit I do, now it becomes a issue of fighting for those we can't. I like a good fight and I'm just now rolling up my shleves. I'll be talking to RAC hopefully in the morning or emailing channels 2, 5,7,9 .....
Come on, who could resit a story like this right before the hoilday with many consumers already hit hard.
This report was posted on Ripoff Report on 11/04/2013 07:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/RAC-Acceptance-/Algonquin-Illinois-60120/RAC-Acceptance-Rent-A-Center-Liars-and-carpet-baggars-Algonquin-Illinois-1096961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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