- Report: #1129582
Report - Rebuttal - Arbitrate
Complaint Review: Radiate Athletics
Radiate Athletics811 Church Avenue West Chester, PA 19382 West Chester, Pennsylvania USA
Radiate Athletics KrometiX, RadiateInc, Radiate Athletics WILL tell you that your product is on its way, however, they have no intention to deliver goods West Chester Pennsylvania
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I placed an order with Radiate in march of 2013 not realizing how far out the first expected delivery date was ( April 16th 2013) when i received nothing i made a somewhat friendly phone call they informed me of how long i would have to wait, i said thank you and that was that. I have other things to worry about other than a shirt so it slipped my mind until around June when i made a second phone call. The same women answered the phone and said that i would have to wait until July 3rd to get my shirt, i was unhappy but was okay with the news, however, i was out of town from July 1st through the 22nd, when i got back my roommate said that nothing came from them. I gave them another phone call that following day no one answered this time or any other time after.
i have made a number of attempts to contact them since with no one ever answering the phone or my emails. im not only upset over the money i lost im also upset that they keep sending me emails reminding me how they stole my money. You lied to me great, dont keep rubbing it in my face!!!
at this point i just want my money back
i found this on their Facebook page, it outlines my point in how this company has no intention in delivering consumers product:
Update #21 on April 16th said "we are eager to be getting each of your orders to you in July!"
Update #24 on May 8th "Thank you for the support, and we hope to deliver everyone's shirts in July 2013!!"
Update #31 on May 21st "Shirts will be underway in only 6 short days."
Update #35 on Jul 3rd "Every Radiate order will be shipped by August 21st to September 15th. "
I find this hilarious...
Update #36 Jul 10th "As of today we are 1 month behind on our estimated delivery date of the end of July. This will move our delivery dates to August and September.......We will not be over a year late, like the Pebble watch.........."
Update #38 August 19th "We are currently expecting to begin fulfilling orders in September, with all orders fulfilled by the end of November"
Update #39 August 31st "We are currently expecting to have our shipments fulfilled during November"
Update #40 September 30th "Reward items will be mailed beginning in mid-November, with some items being mailed in the beginning of December."
Update #41 November 12th "Production is still on track, with most of our apparel being mailed to your door for the holiday season"
Update #43 December 4th "The 1st round of shirts are being shipped by us and not the fulfillment company, as they are still completing their logistics process."
Update #44 December 20th "The rest of the colorways, sleeve types, and sizes will ship in January. We will inform you if anything changes."
Update #45 January 7th "All of the other colorways, genders, styles, and sleeve lengths will be shipped to our fulfillment center by the end of January."
Update #47 February 4th "All Radiate Shirts Are Complete and Will Be Shipped Late February"
Update #48 February 22nd "There still is a possibility that you will receive your tracking number by the end of this month. The shirts will be sent out over the next few weeks."
This report was posted on Ripoff Report on 03/10/2014 11:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Radiate-Athletics/West-Chester-Pennsylvania-19382/Radiate-Athletics-KrometiX-RadiateInc-Radiate-Athletics-WILL-tell-you-that-your-product-1129582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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