- Report: #1144704
Report - Rebuttal - Arbitrate
Complaint Review: Radio Shack Protection Plan for phone
Radio Shack Protection Plan for phoneCROWN CENTER PLAZA 2576 ENTERPRISE RD ORANGE CITY,, Florida USA
Radio Shack Protection Plan for phone Radio Shack Phone Protection Plan is a scam ORANGE CITY, Florida
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I went into radio shack and purchased 3 galaxy 3 phones for my family. They told me about there radio shack protection plan. It sounded good. All I had to do if something happened to the phone was to bring it back to the store and they would send it out to get repaired or replaced. I would only have to pay my monthly charge. Well guess what.. I have a problem with one of the phones. I called radio shack where I purchased all of them and told them the problem with the phone. They informed me I had to call an 800 number. I called the 800 number and they told me that I had to give them $125.00 deposit before they would send me a box to send it back to them. This is not what I was told when I purchased the phone. I called radio shack today. same store and spoke to hanna. I decided to act like a new customer and ask questions. She NEVER mentioned anything about a $125.00 deposit and she told me all I had to do was bring it back to them and they would send it out. WHAT A SCAM!!!! Do not bother purchasing the Radio Shack protection plan for your phone from them. save your money!!
This report was posted on Ripoff Report on 05/07/2014 09:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Radio-Shack-Protection-Plan-for-phone/ORANGE-CITY-Florida-32763/Radio-Shack-Protection-Plan-for-phone-Radio-Shack-Phone-Protection-Plan-is-a-scam-ORANGE-1144704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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