- Report: #1127885
Report - Rebuttal - Arbitrate
Complaint Review: radio shack punta Gorda Florida
radio shack punta Gorda Florida2310 S. Tamiami Trail Punta Gorda Florida 33950 Punta Gorda, Florida USA
Radio Shack. Punta Gorda Florida. manager Monique rip off insurance, not returning calls, not standing behind their products. Punta Gorda Florida
*Author of original report: Radio Shack, Punta Gorda Florida
*Author of original report: Radio Shack
*UPDATE Employee: Incorrect
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I purchased a new phone from Radio Shack in October of 2013. I also purchased their insurance, canceling my AT&T insurance. Big mistake.
I have had problems with my phone since day 1. My problem with the phone is the receiver of my calls hears an Echo. My phone is a gallery 4. Next I was told it was my setting, then my Otter cover. Nothing helped. Echo continues. I decided to use my insurance and have the phone replaced or repaired. Now I am told my insurance which is paid for isn't effective until October of 2014 !!! The manager promised my problem would be resolved. It's been 2 weejs. She doesn't return my calls. I am so upset. Samsung says they will look at my phone and fix it if they find a problem, but I will have to be without a phone for over a week. I need my phone. I am a nurse and I have an elderly mother who needs to reach me at any time. Please help.
This report was posted on Ripoff Report on 03/03/2014 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/radio-shack-punta-Gorda-Florida/Punta-Gorda-Florida-33950/Radio-Shack-Punta-Gorda-Florida-manager-Monique-rip-off-insurance-not-returning-call-1127885. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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