- Report: #1095650
Report - Rebuttal - Arbitrate
Complaint Review: Radio Shack
Radio Shackpunta gorda, Florida USA
Radio Shack worthless waranty punta gorda Florida
*Author of original report: response
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I purchased two Auvio headsets from Radio Shack within the last year and paid warranty coverage for both.
Within the warrenty period, each set became stopped playing from one earpiece. I went to the Radio Shack store five times and each time I was told that I would receive a gift card in the mail wiithin a few week. I never received the card. Last week I spoke to the manager who confirmed that I had in fact purchased the phones and that they were under warranty, and I would recieve the gift card in a few days.
I still did not receive the card. I went back to the store and a different employee called Radio Shack customer service and was told that I would recieve reimbursement for only one phone. As I left the store, an employee apologized and told me that RS was changing its warranty policy and it would be better. Lesson - don't buy a warranty from Radio Shack. Why should I believe them?
This report was posted on Ripoff Report on 10/30/2013 07:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Radio-Shack/punta-gorda-Florida-33950/Radio-Shack-worthless-waranty-punta-gorda-Florida-1095650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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