- Report: #745175
Complaint Review: radioshack
| radioshack 2500 s center st
marshalltown, Iowa United States of America |
|
radioshack a radioshack employee bought my phone from but i thought i was selling it back to radioshack but turns out it was for the employee and turns out he put phone on my account and fraudulated my account marshalltown, Iowa
*General Comment: Small minded people
*UPDATE EX-employee responds: Contact the district manager
*UPDATE EX-employee responds: wrong
*General Comment: Really?
*UPDATE Employee: Radio Shack SUCKS
*Consumer Comment: Cory...
*Consumer Comment: I'll Have To Remember That One
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so i had the phone for about 15 days and realizied my phone charges were outrageous considering i had pretty much evrything included in my plan.
so i called radioshack one day and asked if i could sell it back to them and they said i they could but only give me a radioshack card so i said no id rather have cash.
so acouple days layer this man named andrew from radioshack called me back askimg if i was still interested in sell ing my phone so i said ya for how much and he said 60 dallars so half price.
so i said ok and he told me ok cancel your contract with sprint before you bring it into the store so i said ok.
i called sprint and explained what he said and she said no wait till you get to to radioshack to cancel contract so i got their the man looked at my phone took it back to the back room for like 45 minutes came back to front handed me 60 dallars and said he was in the back contacting sprint about canceling my contract .
anways the man said he got it canceled did not ask to look at my recipt or any type of id so i asked for a recipt and he gave me back a recipt that was not even about phone and crossed something out with pen and wrote 60 dollars under something.
so went back to apt called sprint to confirm my account was closed in fact it was not but instead it so happens the man put the same kind of phone on my account just changed the color so i went back to radioshack confronted the man and he tells me my account was suppost to be closed and he tells me thats weird that he use to have a white phone and i put it all togeather he put his phone on my account when i wanted it cancelled because i am still on my 30 day guarentee.
i went back to apt looked on email and printed off my notifications from sprint about all my account changes i did not autherize and aloso printed out emails i no that were not my making and also have a reliable witness paperwork and a recipt that is not deluted right with a phonenumber that was not mine. i would give you all info but rather wait till i talk in person about my case
This report was posted on Ripoff Report on 06/24/2011 08:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/radioshack/marshalltown-Iowa-50158/radioshack-a-radioshack-employee-bought-my-phone-from-but-i-thought-i-was-selling-it-back-745175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 General Comment
Small minded people
AUTHOR: Dragoon Dragon - (United States of America)
SUBMITTED: Tuesday, August 21, 2012
Back to your problem with Radioshack. My knowledge in retail would suggest you couldnt get a refund by the means of cash. But #6 author pbsteve should have more knowledge on the contracts that are used with Radioshack so I suggest starting off with what this person suggested. All I can say is from what I understand in your claim is someone else has choose to buy the phone from you and refused to cancel the contract that was made not only with Sprint, but didnt cancel the contract with Radioshack since Andrew would not produce a receipt.
If this is a proper understanding of the situation, do what pbsteve has stated and if Radioshack does not correct the issue to you, you might need to look to a legal advice for further actions. Radioshack might not try to correct this issue and try to leave you with the bill or you might believe they owe you more for the problem their employee did.
Good luck with your problem and on a side note, Ripoffreport has a spell checker within the program and I strongly suggesting using it the next time you type anything on Ripoffreport.
#2 UPDATE EX-employee responds
Contact the district manager
AUTHOR: pbsteve - (United States of America)
SUBMITTED: Tuesday, August 14, 2012
They never should have said you couldn't get your money back, and it sounds like Andrew took advantage of you, and needs to be fired.
#3 UPDATE EX-employee responds
wrong
AUTHOR: proreporter - (United States of America)
SUBMITTED: Thursday, July 05, 2012
#4 General Comment
Really?
AUTHOR: Thatguy - (United States of America)
SUBMITTED: Wednesday, September 28, 2011
#5 UPDATE Employee
Radio Shack SUCKS
AUTHOR: honestguy7563 - (USA)
SUBMITTED: Sunday, August 14, 2011
LAMO!!! We're raising a generation if illiterate idiots.
#7 Consumer Comment
I'll Have To Remember That One
AUTHOR: Cory - (U.S.A.)
SUBMITTED: Saturday, June 25, 2011

