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Report: #1230781

Complaint Review: Raintree Nursery - Nationwide

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  • Reported By: noneofyourbusiness — Illinois USA
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  • Raintree Nursery Nationwide USA

Raintree Nursery Received two TWIGS instead of the columnar trees I ordered- FALSE ADVERTISING Nationwide

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I ordered 2 columnar apple trees from this outfit on 4/24/2015, total cost with shipping $78.00.  Issue #1, The trees did not arrive until 5/20/2015 almost a month after ordering.  When I opend the box expecting to find 1 yr old trees, I found two pathetic stumps about 1 to 1.5 feet tall.  Not at all what they advertised on their website.  Having ordered columnar trees in the past for my garden I had an idea of hat to expect of a one year old tree and this was not it.  When I contacted their so called customer service to ask for a replacement or a refund I was hung up on - TWICE.  

After repeatedly calling, I was finally told I would get a refund in 7 to 10 business days.  I have serious doubts that I will get my monies back.  I would reccommend that you not do business with this company as they are unreliable, use false advertising to get your money and have rediculously bad customer service.  Keep your money in your pocket and find a local nursery or a reliable online source.  I only opted to try them because Stark Brothers was sold out of the varieties I wanted.  Raintree Nursery is a RIPOFF!

This report was posted on Ripoff Report on 05/21/2015 06:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/raintree-nursery/nationwide/raintree-nursery-received-two-twigs-instead-of-the-columnar-trees-i-ordered-false-advert-1230781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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