- Report: #631578
Report - Rebuttal - Arbitrate
Complaint Review: ramada plaza resorts orland - ft lauderdale vacatons
ramada plaza resorts orland - ft lauderdale vacatons2419 E Commercial Boulevard, Suite 100 Fort Lauderdale, Florida United States of America
ramada plaza resorts orland - ft lauderdale vacatons No Refund being given for a trip not being used. Fort Lauderdale, Florida
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We purchased a Ramada Plaza Resorts Orlando Ft Lauderdale Vacation package in 2007. At the time of purchase we received a gift card to use to buy merchandise as a bonus and received the worst customer service when our products did not arrive to us - at this time we requested our money back due to the poor service we were experiencing and were concerned that this was just the start of a bad experience yet to come with the package -
We were told as good faith that not only would we get our 2 free passes to Universal Studios but that we would also get 2 free passes to Disney - when I called to extend our trip the rep said she could not find any notation of free disney passes that I must look into that when we arrive.
We were told we can not get a refund at all - and we can not afford to take this trip due to my losing my job shortly after getting the offer.
It is just my husband working full time - and we can not afford to take this trip - we have tried to sell it and no one wants it and we just want our $798 returned.
We feel we are entitled to this at least -
This report was posted on Ripoff Report on 08/15/2010 07:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/ramada-plaza-resorts-orland-ft-lauderdale-vacatons/Fort-Lauderdale-Florida-33308/ramada-plaza-resorts-orland-ft-lauderdale-vacatons-No-Refund-being-given-for-a-trip-not-631578. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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