- Report: #1117354
Report - Rebuttal - Arbitrate
Complaint Review: Ramp Bed
Ramp BedWhitter, California USA
Ramp Bed Grassroots, Skatelabs We paid over 1800.00 for a bed that came to the wrong address. We signed for the item ,stupidly, when we opened the box the beds left and right sides were brojen in half. The company has blammed the shipping company though the product was very poorly packaged. They still have not sent us or refunded us an item we paid for. They refuse to give us an exchange or a refund making this a total loss. THey are blaming the shipping company completely. Now we have a broken bed completely unusable, no skate board rack ,they just took our money and gave us no rack and are out over 1800.00 dollars/ Whitter California
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We purchased a skate ramp bed from Rampbed. The bed arrived very broken unable to be constructed. Within 24 hours I contacted Ramp bed telling them : 1-We received the bed broken and 2- Did not recieve one of our items at all. They immediately blamed the freight company however Ramp Beds craftmanship of the bed was poor and cheaply made and the packaging was horrible no foam or cushioning at all. They refuse to refund us our money, our exchange the product at all and we still have not gotten the other piece of furniture we paid for months ago. The also stated that they were going to send us a free nightstand because the order was so late in getting to us. We did not receive that night stand at all. I would not ever order from these individuals, their customer services was awful, I can't believe they are still in business and they basically stole our money. All we have left to show for almost $2000.00 is a stack of broken wood in our garage.
This report was posted on Ripoff Report on 01/21/2014 03:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ramp-Bed/Whitter-California-90601/Ramp-Bed-Grassroots-Skatelabs-We-paid-over-180000-for-a-bed-that-came-to-the-wrong-addr-1117354. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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