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Report: #1350195

Complaint Review: Ranma Dealks - Internet

  • Submitted:
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  • Reported By: faye — essex Maryland USA
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  • Ranma Dealks Internet USA

Ranma Dealks kidsgpswatch stupid responses-no satisfaction Internet

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Order # GPSQ-43993

ordered 5 kids GPS watches in early nov. 2016--not clear of the exact date-

credit card was charged 11/14 for 157.95

product not received as of 11.29.  Notified company and requested cancellation as i no longer wanted the items.

11/30--from company--cannot cancel--order being processed--allow 5-9 days and accept 10% discount on next purchase.

12/7--received partial order--only 4 watches..requested when will i receive the balance watch as i wanted to return all of them at the same time to shave shipping which is my responsibility.

12/8--from rama--please send a photo of the watch i received.

12/8-- requested why do they need a photo of a product i did not receive.  not understanding as my claim is about a missing product

12/9--from rama--without a photo, they cannot process a claim

12/12--response from rama after i sent photo of the 4 items i received.  the requested that i return the items and they would issue a refund.  my resspons back is that i had been charged with 5 watches so i wanted to return 5 watches for a full refund.  no mention of the watch i had not received   it was as if there was no talking about it.

12/12 from rama--they will be shipping my missing item As soon as possible.  shipping within 3-5 business day.

12/16 from rama--need an additional 4-6 business days for shipping due to holiday rush

1/5--rfrom rama--kindly wait another days--

1/6--me to rama--i have given eniugh time for shipping---whan can i expect to receive my order or a refund

1/11--from ranma--may take 10-15 working days for processing and delivery

as of 1/16---company only honors returns for 30 days so now it is too late fore me to return the 4 watches i have received.  I was waiting for the total order so that i cpould receive a total refund minus the shipping.  5 watches at 29.99/each=149.95.  Si I hvae 4 watches I do not want and never received watch #5 and now it is too late to return the 4 as well as others hgave returned product and no refund issued. 

 

This report was posted on Ripoff Report on 01/16/2017 11:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ranma-dealks/internet/ranma-dealks-kidsgpswatch-stupid-responses-no-satisfaction-internet-1350195. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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