- Report: #1048104
Report - Rebuttal - Arbitrate
Complaint Review: Rayna Piskova MD
Rayna Piskova MD509 S I St # C Madera, California USA
Rayna Piskova MD Rayna Piskova MD scammer, false prescription, unwillingness to help, dishonesty. Madera California
*REBUTTAL Owner of company: Hoax? or mistaken identity?
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I went in for an eye exam at Piskova's facility on 08/28/12. Fast forward to 04/22/13. I went into a Lenscrafters to get glasses done with them. I did not have a copy of my prescription with me. I called Piskova's office at 3:45pm to request my precription to be faxed over, and the person on the phone refused because they needed my signature to release my medical records. I asked if I can fax her a letter to authorize her to go ahead and fax my prescription over, and she agreed. I faxed the letter and called again at 3:56pm to see if they received it, and she claimed she didn't. I called again at 4:09pm and the lady who answered claimed she could not help me because the office is closed. After looking for their hours of operation, they close at 5:00pm Monday-Friday, so the lady on the phone lied to me. On 04/25/13 at 3:40pm, I went to Piscova's office to obtain my prescription in person. The doctor was not present, and the office doors were locked. Again, their hours indicate they close at 5:00pm. I called the lady at the desk and she allowed me to come in to obtain my prescription. They informed me that they don't have my prescription because the doctor took my file home, and there is no way of obtaining it until Monday. I argued with them that it is within my right to take my presctiption. I threatened to report them and left. Two minutes later, they called and told me to come back and take my prescription. They didn't even ask me for ID or a signature to release my records. Again, lie after lie. On 05/02/2013, I went to pick up my glasses. I tried them on and couldn't see at all. It turns out that Rayna Piscova had written me the wrong prescription and I believe this was done on purpose.
This report was posted on Ripoff Report on 05/02/2013 09:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rayna-Piskova-MD/Madera-California-93637/Rayna-Piskova-MD-Rayna-Piskova-MD-scammer-false-prescription-unwillingness-to-help-di-1048104. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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