- Report: #1116334
Report - Rebuttal - Arbitrate
Complaint Review: Reachlocal
Reachlocal8000 E Maplewood Ave #125, Greenwood Village, CO Denver, Colorado USA
Reachlocal Internet Marketing Denver Colorado
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Sold a SEO marketing package, which was supposed to include organic. It was only a PPC campaign, same as google offers. Theirs was much more expensive and they used their own proxy servers which kept my organic SEO low. Shortly after I started, the sales rep was fired, but nobody would talk about it....., the support was great, but it was not the product I was told I bought. To add insult to injury I was overcharged for a 3rd party chat tool. Regardless, I completed the 6 month contract.
The Sales Manager knew I was very unhappy. We discussed a buyout of my contract. It was not cost effective. He knew I wanted out. At the end of the 6 months, he renewed me for another month, charging my credit card. I demanded a refund, He then fell off the face of the earth and somebody else replied to the emails directed to him, and offered me a fraction of my money back. The reason for the small refund was no 30 day notice. So... There you have it.
KEEP AWAY FROM THESE GUYS.
I DID GET BUSINESS FROM THEIR EFFORTS, BUT AT GREAT EXPENSE and A FORK IN THE EYE AT THE END !
This report was posted on Ripoff Report on 01/17/2014 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Reachlocal/Denver-Colorado-80111/Reachlocal-Internet-Marketing-Denver-Colorado-1116334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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