• Report: #1116334

Complaint Review: Reachlocal

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  • Submitted: Fri, January 17, 2014
  • Updated: Fri, January 17, 2014

  • Reported By: Not-Happy — DENVER Colorado
Reachlocal
8000 E Maplewood Ave #125, Greenwood Village, CO Denver, Colorado USA

Reachlocal Internet Marketing Denver Colorado

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Sold a SEO marketing package, which was supposed to include organic.  It was only a PPC campaign, same as google offers.  Theirs was much more expensive and they used their own proxy servers which kept my organic SEO low.  Shortly after I started, the sales rep was fired, but nobody would talk about it....., the support was great, but it was not the product  I was told I bought. To add insult to injury I was overcharged for a 3rd party chat tool.  Regardless, I completed the 6 month contract.

The Sales Manager knew I was very unhappy.  We discussed a buyout of my contract. It was not cost effective.   He knew I wanted out.  At the end of the 6 months, he renewed me for another month, charging my credit card.  I demanded a refund, He then fell off the face of the earth and somebody else replied to the emails directed to him, and offered me a fraction of my money back.  The reason for the small refund was no 30 day notice.  So...  There you have it.

KEEP AWAY FROM THESE GUYS.  

I DID GET BUSINESS FROM THEIR EFFORTS, BUT AT GREAT EXPENSE and A FORK IN THE EYE AT THE END ! 


This report was posted on Ripoff Report on 01/17/2014 11:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Reachlocal/Denver-Colorado-80111/Reachlocal-Internet-Marketing-Denver-Colorado-1116334. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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