- Report: #755071
Report - Rebuttal - Arbitrate
Complaint Review: Ready Debit
Ready DebitBoise, Idaho United States of America
Ready Debit ReadyDebit Failed to Restrict Debit Card Account When Notified of Fraud Boise, Idaho
*UPDATE Employee: Response to Complaint
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7/12/11 to report a suspicious pending transaction in the amount of $833.64! I
was told that my card would be suspended thereby preventing the pending
transaction from becoming a completed transaction and that the pending transaction
would fall off on 7/19/11. At that time I could unlock the account and
immediately transfer to another account and close the fraud ridden account.
I just checked my account (7/18/11) online and the pending transaction is now a
completed transaction. Furthermore, there is a second completed
transaction from the same source $16.67 virtually cleaning out my cash account!
These two transactions total $850.31! This is my rent money! I did exactly what
I was told by ReadyDebit Customer Service and now the Fraud Department is
closed until tomorrow and I am worried sick!
This is the second time something similar has happened. Last time it was
for $1,100. I eventually got my money back but stay away from this
company. Their Customer Service Representatives have no concept of the
severity of the problems involved and they fail to do what they tell you they
are going to do!
This report was posted on Ripoff Report on 07/19/2011 04:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ready-Debit/Boise-Idaho-/Ready-Debit-ReadyDebit-Failed-to-Restrict-Debit-Card-Account-When-Notified-of-Fraud-Boise-755071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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