April 3rd 2013 i was contacted by real property management las vegas informing me that my property has renters interested. Great i responded make sure you get the keys along with the alarm system arm/disarm control that comes with the property, her response oh ok let me look into that.
April 4th 2013 I wake up to an email saying that my property was broken into and robbed of all appliances. Immediately i tried to contact the people responsible for showing the property working for real property management las vegas, no response.
I called the office and talked to Todd the franchise owner and told him how was this possible that my house was robbed if i have an alarm system including an armed guard that responds to the house if the alarm is triggered.
I called the ADT alarms and they said the alarm was never activated but is working properly.
Todds response was it was not their responsibility to arm the house even though the advertisement website and showing of the property show it is included with and alarm system. He told me in these exact words that they contacted me via telephone immediately which is false, i received an email the next day. Todd then proceeded to tell me that it was all my BAD LUCK and The Perfect Storm which was how he was trying to detour the problem.
I told him really Bad Luck? Perfect Storm what kind business is this!!! I pay for this alarm system for tenants and for my security!
This would not have occurred if Juan the employee showing the property had armed the house as supposed to be done. He was negligent and my property was stolen.
Todd still took "NO" responsibility then said that yeah Juan did not arm the house and that Real Property Management Las Vegas will use my experience at my expense as a learning tool for employees not to make this mistake again.
Real Property Management Las Vegas now is charging me 55 dollars extra for the police report filed. This company needs to be legally prosecuted and people need to be fired.