- Report: #1119340
Report - Rebuttal - Arbitrate
Complaint Review: RealtyTrac
RealtyTracOne Venture Plaza, Suite 300 Irvine, California USA
RealtyTrac Renwood RealtyTrac.com FREE Trial misleading consumer Irvine California
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With the FREE trial you can see addreses , but the premium feature are NT available. They promote FULL access with FREE trial. When trying to call in to cancel within the period customer service staff , transfer call, hung up on caller and do ANYTHIGN to avoid cancellation prior trial. In my case, they finally accept to cancel , but charged my accound while i was on the phone requesting cancellation. Then thye sumit a refund , but the charge was NOT authorize. Even Supervisor of the call center , Matt hung up the phone and there was no supervisor avaialbel after that. Herbert Miami, FL
This report was posted on Ripoff Report on 01/29/2014 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/RealtyTrac/Irvine-California-92618/RealtyTrac-Renwood-RealtyTraccomnbsp-FREE-Trial-misleading-consumer-Irvine-California-1119340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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