- Report: #1114029
Report - Rebuttal - Arbitrate
Complaint Review: REB STEEL
REB STEEL4556 W Grand Ave Chicago, Illinois USA
REB Steel Equipment Corp REB STEEL, REB STORAGE SYSTEMS , INTERNATIONAL, Don Nolimal Chicago Illinois
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I paid this company over $8,000 for shelves for my small business which included shipping charges which were $1000+ alone. Once i finished assembling over 30+ metal shelves, I relized they sent me an incomplete order. (37) 4 feet pieces AND (43) 2 FEET pieces were missing. I contacted Don Nolimal and he kept giving me the run around saying they had to do an audit. After two months he finally said I have to drive 200 + miles to pick up the missing pieces. This was of course unreasonable because why would i have to spend time and money to pick up something which i paid to have them ship? So i demanded them to deliver the missing pieces. As of 1-8-14 I have yet to recive the rest of the order, or any type response or sign the company cares about there customers. I paid $3000+ dollars first & then places another order for $5000 + dollars on 8-6-13. invoice Order_Number: 971417 & 545704. I have cashed checks available upon request. I want this company to do the right thing and take responsibility for there error and deliver the missing pieces as i paid to to ship complete order and this was error on there part. I AM VERY DISSAPOINTED AT THE HORRIBLE CUSTOMER SERVICE THEY PROVIDED. AS IF THEY DID NOT CARE ABOUT ME OR MY BUSINESS.
This report was posted on Ripoff Report on 01/08/2014 06:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/REB-STEEL/Chicago-Illinois-60639-4734/REB-Steel-Equipment-Corp-REB-STEEL-REB-STORAGE-SYSTEMS-INTERNATIONAL-Don-Nolimal-Chic-1114029. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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