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Report: #72067

Complaint Review: Rebateshq.com - Parago - OfficeMax - Miami Florida

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  • Reported By: Chicago Illinois
  • Author Not Confirmed What's this?
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  • Rebateshq.com - Parago - OfficeMax Rebate Processing, POB 028543 Miami, Florida U.S.A.

Rebateshq.com Aka Parago Denied rebate to which I am entitled OfficeMax rebate ripoff Miami Florida

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On 9/21/03 I purchased a KHypermedia Brand CDRW Drive 52x-24x-52x from OfficeMax which was advertised with both a $30 OfficeMax and a $20 manufacturer's rebate.

I am having a problem receiving the $20 manufactuer's rebate.

I submitted this rebate online at rebateshq.com. The submission gives a "click choice" of which 3 rewards to chose instead of just the regular $20 rebate. I chose the 3rd reward choice that offered "$20 and CDRW 20 PK Cake Box". My rebate tracking (tracking with tracking number 45511333) showed that my reward for "$20.00 and CDRW 20 PK Cake Box" was valid and being fulfilled.

When I only received the CDRW 20 Pk Cake Box and not a $20 check I called them and they said I was not entitled to the $20 check, just to the item I received, that I could get one or the other, not both. I explained (and they themselves saw it on their website) that website said I was entitled to both that it said AND not OR. Each time (4 times) the representative (the last time a supervisor as well) said they would submit a request to honor this and get a $20 check sent. Each time that I called back to check on the response I was told that the response was that I was NOT entitled to the check, just to the item I received, even though the website still says I am entitled to it. I would not have (nor would anyone knowing its value) chose just to receive this item and forgoe the $20.

They are refusing to honor the reward as it is stated on their website. I have printed out copies of each screen of the website showing that I am entitled to this $20 check in addition to the item I have received and I want them to honor this.

Cynthia
Chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 11/16/2003 07:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rebateshqcom-parago-officemax/miami-florida-33102-8543/rebateshqcom-aka-parago-denied-rebate-to-which-i-am-entitled-officemax-rebate-ripoff-miam-72067. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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