- Report: #198191
Report - Rebuttal - Arbitrate
Complaint Review: Recreational Factory Warehouse
Recreational Factory Warehouse3136 Calvary Drive Raleigh, North Carolina U.S.A.
Recreational Factory Warehouse fraudulent sales practices ripoff Raleigh North Carolina
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In mid May after preparing the pool site for the replacement, I discovered that RFC did not order or deliver to us the skimmer/outlet panel for the pool wall. I called and was told that I would have the part within the week. That was 4 weeks ago. I have made over a dozen calls, I have been repeatedly promised that the matter would be resolved (it isn't), and I have been repeated told that I would be called with information updates on the matter (I did not recieve any calls).
If RFC delivered a pool to you, and you did not make a full payment, do you think they would let you slide? Yet they charged me full price for an item they did not deliver -- and I am now paying interest on a $700 charge for an item that is not complete, and that I cannot use.
On repeated occasions, I told the people at RFC that I was giving them the opportunity to do the right thing. Apparently, the right thing for RFC is treating their customers without any respect -- as long as they have your money.
Carrboro, North Carolina
This report was posted on Ripoff Report on 06/26/2006 08:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Recreational-Factory-Warehouse/Raleigh-North-Carolina-27604/Recreational-Factory-Warehouse-fraudulent-sales-practices-ripoff-Raleigh-North-Carolina-198191. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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