Complaint Review: Red Head Labs LLC - Internet
- Red Head Labs LLC Internet USA
- Phone: 918-932-2882
- Web: http://www.redheadlabs.com/
- Category: Programmers
Red Head Labs LLC THESE PEOPLE WILL STEAL YOUR MONEY - BIG COMMERCE TEMPLATE RIPOFF Tulsa, Oklahoma Internet
*REBUTTAL Owner of company: Client was offered a refund
This report was posted on Ripoff Report on 02/04/2016 08:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/red-head-labs-llc/internet/red-head-labs-llc-these-people-will-steal-your-money-big-commerce-template-ripoff-tulsa-1284949. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Client was offered a refund
AUTHOR: Redhead Labs - (USA)
SUBMITTED: Thursday, September 22, 2016
This customer was a long time client of Redhead Labs. Paul contacted us and asked if he could get a refunded on all hours that he had purchaed that were unused. This refund would have been $350. Our policy states that there are no refunds, but your time also never expires. My staff informed him that the owner was out of town and that a request for refund would be issued once she returned. He did not wait the 3 days for her to return and submitted bad reviews based on a refund policy that signed. We had a great relationship and were more than happy to issue the refund. This review does not reflect our working relationship with this client.
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