- Report: #1107509
Report - Rebuttal - Arbitrate
Complaint Review: Red rocket hobby shop
Red rocket hobby shopKlamuth falls, Oregon USA
Red rocket hobby shop RedrockethobbiesRedrockethobbiesreviews Bad expirence Klamuth falls Oregon
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"Beware of this seller. Red Rocket Hobby Shop offers its products through its own web site and Amazon Marketplace, but did not deliver on order placed through the Amazon marketplace. The seller is located in Oregon, and unless you are located next door, will likely cancel your order with a claim that either 1) it is too expensive to ship to you with the postal rate increases, or 2) you would be much happier with a retailer located closer to your location where shipping may be quicker and cheaper. If they offer a product with a advertised shipping charge, you should expect them to fulfill the order.
Much of this appears to be a strategy to avoid negative reviews and feedback, especially on a shared marketplace like Amazon where reviews can not be placed for canceled orders. So if you are not patient with their slow service and shipping (7 days after order placed), you will likely find your order simply canceled once you raise any questions regarding status or shipping time.
The customer service was actually prompt in responding to concerns regarding order status, but this was the only positive. But promptly canceling an order due to the risk of negative feedback is a sure warning sign."
This report was posted on Ripoff Report on 12/16/2013 06:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Red-rocket-hobby-shop/Klamuth-falls-Oregon-97016/Red-rocket-hobby-shop-RedrockethobbiesRedrockethobbiesreviews-Bad-expirence-Klamuth-falls-1107509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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