- Report: #1144036
Report - Rebuttal - Arbitrate
Complaint Review: Redbox
Redbox1182 Mountain Creek Road Chattanooga, Tennessee USA
Redbox Irational Late Fee Charges by Redbox Chattanooga Tennessee
*Consumer Comment: One question.......
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I was charged $27.28 for a late fee of a DVD. That was 27.28 for a used DVD. I thought money would be returned and that I would only be charged a rational late fee or the full charge of the USED/AMORTIZED dvd price, but that did not happen. In my eyes that is an irrational charge. Today when I was trying to return a DVD, their two kiosks were not working and I was inconvenienced and had to return it somewhere else. I said this is the time to get them to return the money that they charged 10 months ago, so I called them and told them the situation but their response was,"I"m sorry you were inconvenienced, but we can't help you with your complaint". So I have to accept their mistakes/problems but they are not reasonable when they charge? I find that unacceptable.
This report was posted on Ripoff Report on 05/04/2014 05:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Redbox/Chattanooga-Tennessee-37405/Redbox-Irational-Late-Fee-Charges-by-Redbox-Chattanooga-Tennessee-1144036. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.