- Report: #1106178
Report - Rebuttal - Arbitrate
Complaint Review: References-etc
References-etc27 Pilgrim Dr Hiram , Maine USA
References-etc Does NOT repky back to emails or answer phone calls regarding follow up on status of order!!!!! Hiram Maine
*UPDATE Employee: Sorry For Your Inconvenience
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I have ordered a driving record for my insurance company. The company advertises that the records will be sent to your email with hours. it has now been 2 weeks since I ordered my record and still nothing.
I have made numerous calls!!! I have never been able to get through by phone. I sent an email to the given email address and have not gotten a reply. The second email i sent was a success, I have finally reached thruogh to someone.
When I finally got throgh to someone I was told that the state im ordering my document from is experiencing a delay. I asked when I would be able to get it. Kayla Chase (the agent who finally got through to me) tells me that she will contact Hawaii right away and find out for me. That was the last time I heard from her.
It has now been 2 days in a row of trying to contact this person and I have not recieved and emails back from her. I get the feeling that she's IGNORING my emails and its pissing me off. [continued below]....
I will never use this compnay again!
This report was posted on Ripoff Report on 12/11/2013 01:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/References-etc/Hiram-Maine-04041/References-etc-Does-NOT-repky-back-to-emails-or-answer-phone-calls-regarding-follow-up-on-1106178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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