- Report: #800371
Report - Rebuttal - Arbitrate
Complaint Review: regions bank
regions bankowensville mo owensville, Missouri United States of America
regions bank fraud owensville , Missouri
*Consumer Comment: jlynn has the most direct and truthful suggestions you can find on this site
*Consumer Suggestion: How banks work....
*Consumer Comment: The fact is Lorenzen you don't want me or anyone else who has been done wrong or got screwed to get justice but you and others say i file complaints for the hell of it
*Consumer Comment: Hey Lorenzen you are so wrong its not funny anymore you don't bother me with your false accusations i go on about my day not giving you a second thought but that really bothers
*Consumer Comment: Chuckie
*Consumer Comment: The only time when someone responds to me is to saying something insulting or degrading or they will ignore me i'll treat them the same way i'm not some dumb idiot they think i am
*Consumer Comment: Regions Bank
*Consumer Comment: Just ignore ken and the other posters they go out of there way to protect bad business and corrupt people they are n**i un-american don't let them discourage you i don't
*Consumer Comment: After reading your VERY poorly written Ripoff Report....
*Consumer Comment: Regions
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Being fed up with the non assistance from either I made a request to close my account on October 24 2011, again the 25, and the 26th. Every day I called and emailed to get this acomplished. Every day there was some kind of excuses on why I could not close my account. I even notified them that there would not be any additional money comming into the account, and I did not approve of any transcations after the 25th thefore it would be at thier cost.
The first day we had to wait for things to clear and again on the 25th. THe local bank wrote out a check for .12 cents to close the account on the 26th, however on the 26th they charged me a $4.00 atm card fee and stated that transaction made my acocunt reopen and then two additional unauthorized transcations came through which accruded many addtional over charges.
When I called the local office, the bank teller Lisa was etremely rude and had no regard how her ignorance of completing her duties to close this account or the trouble she had caused by her failure to complete the request, she laughed and said call support, I can't help you.
I report was emailed to her supervisor on the 27th of October with all the information of the weeks activities and were to locate the errors on the register. It took her until the 16th of November to respond back and indicated that the account had not been closed. I did not repond back as my account should have been closed on the 26th of October already. ALso her responce stated " I reviewed this and spoke to my supervisor I do not see where we did anything wrong. Seriously I was certain that would be the respose, sure would hate them to own anything they do.
This banking firm is a rip off and steals consumers money, also will manipulated the system to keep a person from closing thier account and you can get better customer service are uneducated and extremely unprofessional.
Lucky for me I retained all communication of written and verbal in case we need to go legal.
This report was posted on Ripoff Report on 11/21/2011 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/regions-bank/owensville-Missouri-65066/regions-bank-fraud-owensville-Missouri-800371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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