- Report: #273975
Report - Rebuttal - Arbitrate
Complaint Review: Regis Salons
Regis Salons8201 S Tamiami Trl. # 977 Sarasota, Florida U.S.A.
Regis Salons -Inexperienced, bad costumer service,over priced, they will rip you off. Sarasota Florida
*Consumer Suggestion: I had a similar experience with a Regis Salon
*UPDATE Employee: sue???
*Consumer Comment: There is a better way to handle this
*Consumer Suggestion: HOW TO HANDLE A BAD CUT IN THE FUTURE
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I went in to get a haircut and a highlight job.
The stylist(Janet), said she had 10 years of experience doing hair.So i felt comfortable even though it was my first time there.
I told her what i wanted but i guess she wasn't paying attention.She made the top of my head look like a zebra.Apparently she foiled the bleech and the brown color so close to the scalp that the bleech bled on the brown low lights.Never did i mention that i want to look like i've escaped the african safari.
When i came back the next day to speak to a manager to get my money back,i had to wait one hour.Then the manager told me that they cant give me a refund only a re-do.I said i'm not going to let her touch my hair again.My theory was if she couldn't do it right the first time why would she do it right the second time.
She(manager) told me she can try to fix it,offering to put toner in my hair or recoloring my low lights.Yeah right,coloring my hair back to back days,i dont think so.I don't want to go bald by the age of 24.
I called Regis corporate office(952)947-7777 and spoke to a representative.I offered to e-mail the pics of my ruined highlights.They reviewed the pics and told me that they will refund the money.
Take my advise,-DON'T GO TO REGIS-.
North Port, Florida
This report was posted on Ripoff Report on 02/05/2007 05:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Regis-Salons/Sarasota-Florida-34238/Regis-Salons-Inexperienced-bad-costumer-serviceover-priced-they-will-rip-you-off-Sara-273975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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