- Report: #840172
Report - Rebuttal - Arbitrate
Complaint Review: RENT A CENTER
RENT A CENTERFLORENCE N WILCOX BELL, California United States of America
RENT A CENTER GAVE ME MY FINALL PAYOFF DATE, ON A DAY THEY ARE REGULARLY CLOSED BELL, California
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So here I come on the 12th to pay it off, and I find the store is closed. So I call first thing in the morning on Monday. I tell the person who answered the phone I need to pay off my bill. He gives me a total of 380... I tell hm no, it was only 80.00. He says its a day late. I tell him I tried paying it yesterday, but you guys wer closed. His answer was "IT'S NOT MY PROBLEM". Really?! It's not your problem that you guys gave me my payoff date on a day you guys know your closed.
Here it is 2/16/12, and all ive gotten from corporate office is some one will call me back. From the store manager to the district manager will call me, BUT NO CALLS. Ive called 2/13/2012, 2/14/2012 two times, 2/15/2012two times, and today 2/16/2012, ive only called once, and I will call again in a few hours.
This report was posted on Ripoff Report on 02/16/2012 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/RENT-A-CENTER/BELL-California-90201/RENT-A-CENTER-GAVE-ME-MY-FINALL-PAYOFF-DATE-ON-A-DAY-THEY-ARE-REGULARLY-CLOSED-BELL-Cal-840172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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