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  • Report: #951722

Complaint Review: rent a center

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  • Submitted: Sat, October 06, 2012
  • Updated: Mon, October 08, 2012

  • Reported By: Sue — duarte California U.S.A.
rent a center
1032 hunington drive duarte, California United States of America

rent a center RAC RIP OFF< CROOKS duarte, California

*UPDATE Employee: I work at Rent-A-Center...

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I am so over this crooked company ! They over charge their costumers, are disrespectful collections, then when your product breaks down and you ask them to fix it as in their contract they take weeks to come get it, then when they finally do they have the product for weeks, you literally have to BEG them to bring it back! When they do they DONT believe you,want payment and then they threaten you with lawyers! Its bullsh*t! I have lawyers too!!!

You can't run a buisness when you don't follow your own contracts! Call a lawyer, but when we state our facts virses your bad threatneing tactics it's a big ol waste of time! If you want payment abide by YOUR contract! Don't sale faulty items and fix them when they are broken!!  Abide by ytour contract! Actually fix the product then try to pass off a broken product. you can't expext a  client to pay for a product when it don't work .. its against!

This report was posted on Ripoff Report on 10/06/2012 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/rent-a-center/duarte-California-/rent-a-center-RAC-RIP-OFF-CROOKS-duarte-California-951722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

I work at Rent-A-Center...

AUTHOR: RAChelp - (USA)

Hi I work at RAC and Im very sorry to hear about your experience. We strive to have product service and repair orders completed in a timely manner so that our customers can continue enjoying the products their renting, and what youve described is not what we want you to experience at all. Please give our Customer Care team a call at 1-800-422-8186 so that they can get some more information from you and make things right. Thanks.
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