Complaint Review: Rent A Center - Indianapolis Indiana
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- Author Not Confirmed
- Rent A Center 4200 S East St Indianapolis , Indiana USA
- Phone: 3177820856
- Web:
- Category: Sales People
Rent A Center BedBugs and Harrassment Indianapolis Indiana
*UPDATE Employee: Response
Show customers why they should trust your business over your competitors...
I rented a used sofa, chair and ottoman from this store. After about a month of paymwnts we decided to take advantage of a better deal offered. When the guys csme out to switch my furniture they said I had bed bugs and they could not do the switch. I informed them that I did not have bed bugs prior to bringing this sofa into my home and they continued to place the blame on me. We have told them several times to come and pick up their items and they refuse yet they continue to call and harrass not only me but my father as well.
This report was posted on Ripoff Report on 06/09/2015 10:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rent-a-center/indianapolis-indiana-46225/rent-a-center-bedbugs-and-harrassment-indianapolis-indiana-1234524. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Response
AUTHOR: RAC Employee - (USA)
SUBMITTED: Tuesday, June 09, 2015
Hi! I work for RAC. We're sorry to hear about what’s going on. We want to assure you that we follow all state guidelines to clean and sanitize our furniture. All merchandise is physically inspected for before leaving the store. If something is ever found to have bed bugs, we would destroy it immediately, and our customers would never be at risk for renting it. We’d definitely like to discuss your concerns further and see if we can turn your experience around. Please give us a call at 1-800-422-8186 as soon as you are able to. Thanks so much!
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