- Report: #1123821
Report - Rebuttal - Arbitrate
Complaint Review: Rent a Center
Rent a Center4616 S 4000 W kearns, Utah USA
Rent a Center RAC harrassing me before payments due date kearns Utah
*UPDATE EX-employee responds: Something Fishy...
*Consumer Comment: Why Deal With Them?
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Since I first started my account with these guys it has been a horrible experience. They first of all state that you must make bi monthly payments and they SAY that they make the dates of payment structurized to your payday schedules so it is advantageous for the consumer so they can make their payments on time. Well, where to begin...The first time I had a payment due, I paid early and that was perfectly fine by their "standards", BUT when the first "scheduled" payment date later that week was due, they started blowing my phone up 2 days before the payment was supposed to be due telling me to make a payment that was already made. SO they said they miscommunicated and told me my payment was due in two weeks. So once again, when 2 days before my payment was due they started calling me again, asking for a payment that wasn't due for 2 more days...they REPEATEDLY called several times per day and I talked to numerous employees telling them ALL i was unappreciative of them "harrassing" me for a payment that wasn't even due yet. So come Friday, the day before payment was due, they came knocking on my door, and I can only assume looking for a payment that STILL was not due til the following day. So, I waited til the day the payment was due, and OH MY GOODNESS, I have NEVER been so harrassed in my life by a company. I must have gotten 12 calls that day asking for a payment and 2 times they visited my house. I FINALLY made my payment, ON THE DUE DATE, and expressed my lack of gratitude to their harrassing business practices. It is now 6 months into my contract with this company and this has been the standard mode of procedure for every 2 week period. DO NOT do business with this company, they are pushing their practices to the limit and I will NEVER do business with them again.
This report was posted on Ripoff Report on 02/15/2014 01:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rent-a-Center/kearns-Utah-84120/Rent-a-Center-RAC-harrassing-me-before-payments-due-date-kearns-Utah-1123821. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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