- Report: #1077781
Report - Rebuttal - Arbitrate
Complaint Review: RENT A CENTER
RENT A CENTER224 Brownsville Rd PITTSBURGH, Pennsylvania USA
RENT A CENTER RENT A CENTER PITTSBURGH Pennsylvania
*Author of original report: thank you
*UPDATE Employee: I work at RAC...
*Author of original report: Are you for Real....
*General Comment: Intrest....
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I owe just under 300 bucks on a washer and dryer. My niece called, to make the payment for me over the phone because I just got out of the hospital, and he ask her when was my next payday, she said she didn't know. And she ask him what does it matter he's making a payment today. He than hung up on her. and she called back and ask him why did he hang up on her he said she was being rude and that is the reason he hung up. She was not rude I was sitting right there. She than told him I am just calling to make a payment and does he want the money or not, he than told her he couldn't take the payment. What happen to customer service? When the customer calls to make a payment and they refuse the payment. Especially when their balance is less than 300 bucks. I had the washer and dryer over three years. The associates name who was rude to my niece and refuse the payment his name is Sid at The Rent a Center in Mt Oliver, Pittsburgh Pennsylvania. I am upset that a company would treat their customers this way, as loyal as a customer as I am. How dare he treat a customer this way. In the age of social Media bad reviews can easily cause and affect. I want to discus this matter with you over the phone.
pS i THINK I ACTUALLY OWE LESS EVERYTIME i CALL THEY GIVE ME A NEW AMOUNT...
This report was posted on Ripoff Report on 08/21/2013 11:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/RENT-A-CENTER/PITTSBURGH-Pennsylvania-15227/RENT-A-CENTER-RENT-A-CENTER-PITTSBURGH-Pennsylvania-1077781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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