• Report: #1058791

Complaint Review: Rent Reporters

  • Submitted: Thu, June 13, 2013
  • Updated: Thu, June 13, 2013

  • Reported By: 3232 shire lane apt B — 27606 North Carolina
Rent Reporters
2245 E. Colorado Blvd. Suite 646 Pasadena, California USA

Rent Reporters scam, no refund available, website is fradulent Pasadena California

*UPDATE Employee ..inside information: Response to Fraud Claims

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Rent Reporters is a scam and the website states numerous fradulent things. I paid them nearly 60 dollars and have been completley ignored since. They stated my rental history was verified however my apartments complex manager has not heard anything from this company. The number does not allow you to speak with an individual and the member login only sends you a template response stating they are still working. I want my refund now, and they refuse to do so, therefore I will have to take legal action.


This report was posted on Ripoff Report on 06/13/2013 06:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rent-Reporters/Pasadena-California-91107/Rent-Reporters-scam-no-refund-available-website-is-fradulent-Pasadena-California-1058791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Rent Reporters

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee ..inside information

Response to Fraud Claims

AUTHOR: RentReporters Staff - ()

RentReporters.com attempts in every way to work with the consumer to resolve any issues relating to the consumer's account.  RentReporters.com has always maintained an unstated 100% money-back policy when the consumer does not feel they received the value of the RentReporters.com service and cancels prior to first reporting.  RentReporters.com has an instant cancellation of services policy at the consumer's request and immediate return of any unused fees collected after 30 days.

The following are the facts of this particular account and complaint:

The account was opened on 5/30/13.  The consumer paid $42.90 at the time of sign-up.

On 6/3/13, the first attempt to verify the rental information with the landlord was performed by fax.  On the same day, a title search was performed to validate the property information.

On 6/4/13, the consumer's landlord returned the verification of rent request, and RentReporters.com began processing the rental information for upload to the credit bureau.  An email was sent to the consumer with notification that verification of the account was completed.

On 6/6/13, the consumer requested to have the account closed and be issued a refund due to non-performance.

On 6/6/13, RentReporters.com closed the consumer's account and issued a refund of $42.90 to the consumer's credit card on file via third party merchant account processing.

Further, this consumer has taken a malicious position towards RentReporters.com by taking action to falsely report RentReporters.com on public forums as if the statements claimed by the consumer were true and correct.

 

With regard to the claim of being "scammed," RentReporters.com is a service that at the request of the consumer or landlord verifies monthly rent payments and delivers the verified results to credit bureaus on a monthly basis.  RentReporters.com has performed this sevice since March 2012 and is a recognized entity by credit agencies to perform this service.

RentReporters.com is an impartial service that has no gain in not performing this service.  RentReporters.com is in constant contact with its receiver of data and sends data on a consistent basis according to the requirements of those entities.

 

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X