- Report: #1056864
Report - Rebuttal - Arbitrate
Complaint Review: Rent Works LLC
Rent Works LLC320 N. Alafaya Trail Orlando, Florida USA
Rent Works LLC AKA Century 21 Selective AKA Selective Realty Group LLC Unproffesional to the utmost! Orlando Florida
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I began searching for properties to rent in the central florida area back in 2012. I found a house that I liked, and contacted RentWorks - the property management company in reference to coming and taking a look at the property. It took them a week to call us back. That should have been the first sign...
We then began working to rent the property. We were asked for all the normal documentation - It was given and we were told by Jerry that he would call back the next day. Never called. So 2 days later I called - Jerry said that he hadn't gotten around to it, but that it would take another couple of days to complete. A week passes - no call from Jerry. I call again - They say that there was a problem with getting an employment verification - why they would not call and let us know this so it could get resolved I have no idea. Long story short - it took nearly a month of I'll call you tomorrow's - with no calls tomorrow before everything was good.
We were then told that the final lease would be sent over - ofcourse it never came - we had to once again call and ask them to please send it -it came over with spelling errors galore, but atleast it came.
Move in day finally had arrived, and we did the intial walkthrough of our house - it was our understanding that would be walking in to a clean house - not so - the bathrooms were filthy, the floors were filthy. Everything was covered in an inch of dust. The yard's lawn was not mowed ( it came up to about our knees), the fence had pieces falling down, it was just disgusting. We contacted RentWorks about this - and they sent someone over to clean it for an hour, which meant he only had time to get the kitchen cleaned, and one ceiling fan.
Moving forward we have tried to have as little contact with RentWorks as possible. But when you do try to call them and leave a message no one gets back with you. If you are trying to get something fixed or have an emergency - it's almost as if they don't know what to tell you, or what to do.
In closing, they have been a nightmare to work with. They have never shown an ounce of professionalism along the way, and I would never recommend them to anyone looking to rent, or an owner looking for property manager.
Also, a side note: They have recently changed their name once again to Selective Realty Group LLC. I wonder why they change their name so much???
This report was posted on Ripoff Report on 06/06/2013 08:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rent-Works-LLC-/Orlando-Florida-32828/Rent-Works-LLC-AKA-Century-21-Selective-AKA-Selective-Realty-Group-LLC-Unproffesional-to-1056864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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